CNY PLAYSETS WARRANTY
CNY Playsets warrants its swingsets used in residential applications. To receive warranty benefits, the warranty application supplied to you at time of installation, must be filled out and mailed to CNY Playsets within 90 days of purchase. Warranties are for original purchaser at the original installation address, any alterations, relocation, or improper installation of your playset will void the warranty.
CNY Playsets warrants that workmanship of your playset will be without fault for up to 6 years. We extend a limited lifetime warranty on all pressure treated lumber against decay & insect damage. All PVC plastic lumber is backed by our 20 year warranty against fading & discoloration. In addition all canopies, sliding boards, metal components, swings and accessories are warranted for 2 years from purchase. CNY Playsets products are not warranted as being suitable for a particular purpose. The suitability of the product is for the purchaser to determine. This warranty does not cover normal wear and tear, failure to properly maintain the playset, or damage resulting from misuse or abuse of the product. All damage done by acts of nature such as lightning, storms, hurricanes, tornadoes, earthquakes or any extreme weather conditions are not covered.
CNY Playsets reserves the right to request photographs and/or physical evidence of the product claimed to be defective, and to recover product prior to any warranty work being authorized. All shipments of products returned for inspection will be paid by consumer. If the defect is covered by manufacturers warranty, the manufacturer will remedy the warranty claim within a reasonable time frame. The remedy will consist of repair or replacement of the defective piece unless it is not practical. If this would be the outcome manufacturer will reimburse the original purchaser for the value of the defective piece.
Adult supervision is recommended while children are enjoying their playset. All children must maintain a safe distance from moving play equipment. For safety and comfort reasons, the manufacturer reserves the right to make design & structural changes without notice.